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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I send a reminder e-mail to all registrants who have not completed certain fields

    Asked by georgias714 on August 25, 2013 at 06:02 AM

    Can I send a reminder e-mail to all registrants who have not completed certain fields on their registration form?



    This is a re-post of a comment on How to Send Email Based on User's Answer

    registration form
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    JotForm Support

    Answered by jonathan on August 25, 2013 at 06:33 AM

    Hi,

    Yes you can do this on the form.

    You need to setup the form using this 2 guides.

    1. Create form Autoresponder E-mail.

    2. Smart-Forms-Using-Conditional-Logic

    For #2, you need to specifically use the condition

    Send an e-mail after submission

    The condition will be

    IF {field} name is EMPTY

    THEN send {autoresponder} email to {email field}

     

    Hope this help. Inform us if you need help doing this.

    Thanks.

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    Answered by georgias714 on August 26, 2013 at 12:26 PM

    Thank you. I will try this today and let you know how it works. :-)

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    Answered by georgias714 on August 27, 2013 at 02:17 PM

    I set up the forms as described above.

    Does the system automatically send them if it meets the logic requirement?

    Can I schedule the reminder e-mail to be sent?

    Thank you!

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    JotForm Support

    Answered by Mike_T on August 27, 2013 at 04:15 PM

    Does the system automatically send them if it meets the logic requirement?

    Yes, you are right. These conditional email notifications are being sent upon form submissions.

    Can I schedule the reminder e-mail to be sent?

    Unfortunately, this is not possible as our tool is not designed for such email tasks. If you need more capabilities in this area, you may consider using integration with some third party Email Marketing service, and then use that service for newsletters/reminders.

    Thank you.

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    Answered by radanza on December 17, 2014 at 05:18 PM

    Is there a way to pull the emails from incomplete forms?
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    Answered by raul on December 17, 2014 at 07:03 PM

    @radanza

    Your question has been moved to a separate thread to address it properly. You can find it here: http://www.jotform.com/answers/477888

    Thank you.