Can I send a reminder e-mail to all registrants who have not completed certain fields

  • georgias714
    Answered on August 25, 2013 06:02 AM

    Can I send a reminder e-mail to all registrants who have not completed certain fields on their registration form?

  • Jonathan JotForm Support
    Answered on August 25, 2013 06:33 AM

    Hi,

    Yes you can do this on the form.

    You need to setup the form using this 2 guides.

    1. Create form Autoresponder E-mail.

    2. Smart-Forms-Using-Conditional-Logic

    For #2, you need to specifically use the condition

    Send an e-mail after submission

    The condition will be

    IF {field} name is EMPTY

    THEN send {autoresponder} email to {email field}

     

    Hope this help. Inform us if you need help doing this.

    Thanks.

  • georgias714
    Answered on August 26, 2013 12:26 PM

    Thank you. I will try this today and let you know how it works. :-)

  • georgias714
    Answered on August 27, 2013 02:17 PM

    I set up the forms as described above.

    Does the system automatically send them if it meets the logic requirement?

    Can I schedule the reminder e-mail to be sent?

    Thank you!

  • Mike_T Jotform Support
    Answered on August 27, 2013 04:15 PM

    Does the system automatically send them if it meets the logic requirement?

    Yes, you are right. These conditional email notifications are being sent upon form submissions.

    Can I schedule the reminder e-mail to be sent?

    Unfortunately, this is not possible as our tool is not designed for such email tasks. If you need more capabilities in this area, you may consider using integration with some third party Email Marketing service, and then use that service for newsletters/reminders.

    Can I send a reminder e mail to all registrants who have not completed certain fields Image 1 Screenshot 20

    Thank you.

  • radanza
    Answered on December 17, 2014 05:18 PM

    Is there a way to pull the emails from incomplete forms?
  • raul
    Answered on December 17, 2014 07:03 PM

    @radanza

    Your question has been moved to a separate thread to address it properly. You can find it here: http://www.jotform.com/answers/477888

    Thank you.