They say I have reached my limit but i have not sent 100 submissions

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    HykuMarketing
    Asked on August 25, 2013 at 11:42 AM

    I cannot email my form out a "oops youve reached your limit" message keeps popping up. 

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    EliezerN
    Answered on August 25, 2013 at 11:59 AM

    Thanks for contacting us.

    Could you please provide us the link of the form you are having this issue with? I checked your account HykuMarketing and seems that your status is active and your limits are not about to be reached, everything seems to be fine:

     

    However you shoul try clearing your forms cache, that may help to resolve the issue. Please follow the steps in the image to do it:

     

    If the issue still persists, don't hesitate to contact us.

    Thanks