Security Seal Image doesnt appear

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    Asked on August 25, 2013 at 01:28 PM

    I created a payment form for my customers.  However, on jotform, I see the security image to show it is a secure form, but on my website, it is not visible.


    How can I fix this?


  • Profile Image
    Answered on August 25, 2013 at 04:08 PM


    Please try to re-embed your form using our iFrame Method: How to Get Form iFrame Codes and make sure to follow our instructions on how to embed a form securely: Setting Up a Secure or SSL Form. Security Seal will only work with Secure Forms.

    Also, please let us know the webpage URL to where the form is currently embedded so we can check. Furthermore, we advice to use our Payment Tools if you'd like to collect Payments. We do not advice manually collecting credit card details - in short, we do not support it.