Where does the information on the forms go to be retrieved?

  • rudickjon
    Asked on September 28, 2020 at 1:22 PM

    I am part of a medical practice. After a patient submits a form, where does the information go? If it goes to an email address, can that email address be different from the email address being used as the Jotform login?

  • Yuta_J
    Replied on September 28, 2020 at 4:39 PM

    Hi @rudickjon,


    Thank you for reaching out to JotForm support. You can view Form Submissions in your dashboard as well as receiving Notification Emails.


    To view Form Submissions, please login to your account and click 'MY FORMS'. Select the form that you'd like to check and click 'SUBMISSIONS'. From Submissions Page, you can view Form Submissions as well as downloading submissions in Excel, CSV and PDF file format. Please check out this article for more details. https://www.jotform.com/help/269-How-to-View-Form-Submissions


    You can also set up Email Notifications. This can be done in your Form Builder. To do this, please go to Form Builder for the form that you'd like to set up notifications for and click 'Settings' at the top and click 'Emails' on the left hand side panel. Click 'Notification Email' and set up your email address. This email address can be different from the one that you used to create JotForm account. Please check out this article for more detailed information. https://www.jotform.com/help/30-Explanation-of-Email-Notification-and-Autoresponder-Settings


    If you have any other questions, please reach out to us again.


    Cheers,


    Yuta