Getting errors from Facebook

  • Profile Image
    catalinay
    Asked on August 25, 2013 at 04:29 PM

    FYI, I am getting an error message when trying to access my submission page on Facebook.  This is the error I get:  https://www.facebook.com/plexuscathleen/app_190322544333196 and the page says:  "

    Application Error

    An error occurred in the application and your page could not be served. Please try again in a few moments.

    If you are the application owner, check your logs for details."

     

    I need this fixes ASAP so that I can continue receiving submissions for my business!  Is it an issue with jotform or Facebook or both?  When paying for a service I expect it to work, especially since I have recommended it to my team as well.

  • Profile Image
    jonathan
    Answered on August 25, 2013 at 07:17 PM

    Hi,

    Can you please check again if you are still having this error message.

    I just check your facebook page app, but I could not reproduce the mentioned error.

     

     

    One thing I also noticed is that non of the fields in your form is set as required*. 
    Meaning, it can be submitted with all questions unanswered.

     

    Thanks.