- catalinayAsked on August 25, 2013 at 04:29 PM
FYI, I am getting an error message when trying to access my submission page on Facebook. This is the error I get: https://www.facebook.com/plexuscathleen/app_190322544333196 and the page says: "Application Error
An error occurred in the application and your page could not be served. Please try again in a few moments.
If you are the application owner, check your logs for details."
I need this fixes ASAP so that I can continue receiving submissions for my business! Is it an issue with jotform or Facebook or both? When paying for a service I expect it to work, especially since I have recommended it to my team as well.
- JotForm SupportjonathanAnswered on August 25, 2013 at 07:17 PM
Can you please check again if you are still having this error message.
I just check your facebook page app, but I could not reproduce the mentioned error.
One thing I also noticed is that non of the fields in your form is set as required*.
Meaning, it can be submitted with all questions unanswered.