Google Sheet integration: Update submission data inquiry

  • TREF_forms
    Asked on September 28, 2020 at 2:38 PM

    Hello,

    For submissions that are updated or deleted through Jotform, are these corresponding submissions on an integrated Google Sheets document updated as well?

    This does not seem to be our experience.

  • Mike_G JotForm Support
    Replied on September 28, 2020 at 8:21 PM

    I'm afraid that deleting a submission in your form will not update the Google Sheet your form is integrated with.

    Updating the submissions by editing, on the other hand, will also update the data that was sent to Google Sheet when the form was submitted initially.

    If this is not what is happening on your end, may I suggest that you provide us the link to your form you are experiencing the issue with, please? You may also provide us an example scenario or an instance where you experienced the issue. If you need to include a screenshot to help you explain the issue, you may follow the instructions in this guide.

    How-to-Post-Screenshots-to-Our-Support-Forum

    We will wait for your response.

  • TREF_forms
    Replied on September 29, 2020 at 2:02 PM

    Thank you so much. This solves my question precisely. I was unaware that modifying a submission automatically updates the document.