ACTION REQUIRED: Your email address is in our BOUNCE LIST. Please contact JotForm Support and ask to be removed.

  • Profile Image
    eariy
    Asked on August 26, 2013 at 05:42 AM

    ACTION REQUIRED: Your email address is in our BOUNCE LIST. Please contact JotForm Support and ask to be removed.

     

    email list: egor23@list.ru orkloo@bk.ru myzbiz@yandex.ru

    Please help with unlocking these addresses to receive notifications. Thank you in advance!

     

    Пожалуйста помогите с разблокировкой этих адресов с целью получать уведомления. Заранее благодарю!

  • Profile Image
    gori-mathew
    Answered on August 26, 2013 at 07:44 AM

    Hi,

    You email Id orkloo@bk.ru was in our bounce list for reasons:

    Reason(s) : 5.3.0 - Other mail system problem 550-'spam message rejected. Please visit = http://help.mail.ru/notspam-support/id?c=3DivmBYjh_LYrJVW5LBGNXcMbC1tak8_MG= jBb9p4-MuqsFAAAAfVAAAHyklQU~ or report details to abuse@corp.mail.ru. Erro= r code: 6281F98A8A2D7F384B6E55C970576304D6D6C2C606F3F3A4A7FD168CABBA8C8F. I= D: 000000050000507D0595A47C.'

    I have however removed the email Id from our bounce list hence you should be receiving the submissions normally.
    To avoid this from reoccuring I recommend that you go through this article:
    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues

    Do let us know if you need further assistance.

    Thanks!