What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    ACTION REQUIRED: Your email address is in our BOUNCE LIST. Please contact JotForm Support and ask to be removed.

    Asked by eariy on August 26, 2013 at 05:42 AM

    ACTION REQUIRED: Your email address is in our BOUNCE LIST. Please contact JotForm Support and ask to be removed.

     

    email list: egor23@list.ru orkloo@bk.ru myzbiz@yandex.ru

    Please help with unlocking these addresses to receive notifications. Thank you in advance!

     

    Пожалуйста помогите с разблокировкой этих адресов с целью получать уведомления. Заранее благодарю!

    Page URL:
    http://musbiz.jimdo.com/2/

    Screenshot
    JotForm email JotForm Support bounce list
  • Profile Image

    Answered by gori-mathew on August 26, 2013 at 07:44 AM

    Hi,

    You email Id orkloo@bk.ru was in our bounce list for reasons:

    Reason(s) : 5.3.0 - Other mail system problem 550-'spam message rejected. Please visit = http://help.mail.ru/notspam-support/id?c=3DivmBYjh_LYrJVW5LBGNXcMbC1tak8_MG= jBb9p4-MuqsFAAAAfVAAAHyklQU~ or report details to abuse@corp.mail.ru. Erro= r code: 6281F98A8A2D7F384B6E55C970576304D6D6C2C606F3F3A4A7FD168CABBA8C8F. I= D: 000000050000507D0595A47C.'

    I have however removed the email Id from our bounce list hence you should be receiving the submissions normally.
    To avoid this from reoccuring I recommend that you go through this article:
    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues

    Do let us know if you need further assistance.

    Thanks!