What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    If I upgrade from the free to the 10$ plan, will I still have access to my existing forms?

    Asked by lavalloisesinfluence on August 26, 2013 at 12:59 PM

    Hello,

    I am currently using the free plan Jotform offers and realized I will need the extra memory provided by the monthly plan.

    I would like to upgrade my plan in order to keep receiving additional secure forms. Will I be able to keep my existing forms and data? and will I continue to receive my submissions as I have been  up to now?

    Thank you in advance for the information!

    Emi T

    Submissions JotForm monthly plan hello
  • Profile Image
    JotForm Support

    Answered by ashwin_d on August 26, 2013 at 01:28 PM

    Hi lavalloisesinfluence,

    Yes you will continue to receive the submissions as you have been until now. JotForm doesn't have any limitation in Free plan apart from the limitation of submission count. Upgrading your account will enable you to receive more submissions. In your case if you upgrade your account from FREE to $9.95 plan (Premium) you will be eligible to receive 1000 submissions (including secure) per month and also you will be eligible to use up to 10 GB upload space.

    If you further have any specific question on this, I believe someone form JotForm support will answer that.

    Thank you!