My account has been disabled.

  • Simon Goldacre
    Asked on September 29, 2020 at 4:51 PM

    My account has been disabled but I've tried upgrading to the Bronze account and it says Unable to switch subscription. Can someone please call me to sort out asap please. Regards, Simon Goldacre @ URBAN DESIGN SYSTEMS.

  • Ariel JotForm Support
    Replied on September 29, 2020 at 10:07 PM

    Greetings,

    Thank you for reaching Support.

    JotForm currently has no support over the phone. If you have any inquiries, you can post it to this support ticket, and we will be more than happy to further assist you.

    You can also contact us at support@jotform.com, but we do recommend posting your questions through the Support System instead.

    I've checked your account and it's currently active. Can you try upgrading again?

    Let us know how it goes.