What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why can't I see details of my forms in my account?

    Asked by tropicaltelesystems on August 26, 2013 at 02:57 PM

    I have opened my jotform account but I cannot see any of the forms I created in the  My Forms folder.

    Page URL:
    http://tropicaltelesystems.com/contact

    My Forms my account JotForm jotform account
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    JotForm Support

    Answered by guilledutra on August 26, 2013 at 03:53 PM

    Hi,

    I can see 2 forms at your account:

    If you still cannot see them, please could you try by clearing your browser's cache and cookies. The other possibility could be that you created some forms in Guest Account mode before opening a  JotForm account, in that case could you provide us  the links of your forms created with the guest account so we can move them to your account.

    hope it helps

    please let us know if you need further assistance

    thanks