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  • Profile Image

    I would like to provide a PDF link on the Auto-responder email for them to download their Submission data.

    Asked by DVandy on August 26, 2013 at 07:35 PM

    I read on the forums that I can add the following link to my email autoresponder and/or thank you email to allow the recipient to view thier form in pdf format:

    http://www.jotform.com/pdf-submission/{id}

     

    It seemed to be working when I was creating and trying out the form, But now it gives an error message (see screenshot). That is because the form id reads something like:

    http://www.jotform.com/pdf-submission/non%20ePay%2013

     

    Instead of the usual download link.

     

    I want to ba able to have the email point to a link where they can view/download their forms in pdf.

     

    If you fill in and submit the form, you can see several "tries" of email links in the autoresponder, none of which point to the correct pdf file.

     

    So, how can I get this to work?

    Page URL:
    http://form.jotformpro.com/form/31705149946965

    Screenshot
    does not work pdf file JotForm email style size recipient
  • Profile Image

    Answered by khrisell on August 26, 2013 at 11:10 PM

    Hello,

    There is an easiest way to put the PDF link of the submission data on your Auto-Responder email.

     

    Here's the Video Instruction on how to add the PDF link on your Auto responder.

     

     

    Once done, kindly test an actual submission of your form to see the link that will show on your Auto-Responder. You will have the link to click to download the PDF file.

    Kindly let us know if you need further assistance on this. Thank you for using JotForm. :)

  • Profile Image

    Answered by DVandy on August 30, 2013 at 01:00 AM

    Nothing worked until I deleted a hidden field that I had at the bottom of the form. Then it worked. Until I deleted the hidden field, the pdf link kept giving me the title of the hidden field, which led to a bad link.

     

    Once I deleetd the hidden fied, all is well.

  • Profile Image
    JotForm Support

    Answered by ashwin_d on August 30, 2013 at 04:02 AM

    Hello DVandy,

    I am so glad to know that.

    What value was stored in that hidden field? If you could let us know we can try to reproduce that issue again here.

    Thank you!

  • Profile Image

    Answered by DVandy on August 30, 2013 at 12:13 PM

    I had set the hidden field as "ID". I think that is probably what messed things up. I also renamed it to something else, which I do not remember, but it didn't work then either.

     

    Maybe it was just a coincidence, but as soon as I deleted the hidden field, the form worked as intended.

     

    If I get a chance, I'll try to recreate it and send you a link,  if you want.