PDF Export Error

  • Profile Image
    Asked on May 17, 2011 at 04:57 PM


    After a PDF is rendered using jotform's utility, I receive this message in the PDF:

    v8_bui ld_source_facebook.js:24: Error executing fi le load(V8Config.CACHEPATH+form_id+' .js'); ^

    The form in question is, "msm_main".  

    By the way, have the other PDF-related issues been addressed yet?

    Thank you.



  • Profile Image
    Answered on May 17, 2011 at 07:53 PM


    Hi glitched,

    Thanks for bringing this to our attention. This is a known issue and our programming team is already investigating on the cause of this bug. Rest assured that we will provide a solution for this and your other PDF issue at the soonest possible time.

    We appreciate your patience on this matter and let us know if we can be of further assistance. Thank you for using JotForm!



  • Profile Image
    Answered on May 18, 2011 at 10:41 AM

    It should be fixed now. Thanks for reporting