What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Allow JotForm to work in offline mode and send data when connection is established?

    Asked by SleepClinicServices on August 27, 2013 at 04:23 AM

    I love your product and have succeeded in getting much of our medical practice's forms and documents online with Jotform. 

     

    There's just one problem...

     

    Sometimes the clinical environment (surgeries, lead shielded x-ray rooms, etc) prevent wifi internet access - and so we can't access patient details. 

     

    Could you PLEASE develop an offline mode, so we can review past data and make notes on the patient's file - and then have the updates upload / sync once reconnected.   Pretty please??

    JotForm offline problem product
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    Answered by gori-mathew on August 27, 2013 at 05:00 AM

    Hi,

    Unfortunately, using the forms offline is not possible. Since the redirection of pages needs to be sent to our server for processing. Hence, every form contains http://submit.jotform.com/submit.php which requires internet connection for processing.

    Apologies for not having this feature but it has already been suggested to our developers.

    Thanks!

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    Answered by SleepClinicServices on August 27, 2013 at 05:49 AM

    Is there no way to at least store a basic backup on the device while not online?  Even better if there is some way to record details which need to be uploaded/updated once reconnected.

    Anything at all?  I would even welcome advice on how to back up a file to some other app or program. 

     

    Any advice gratefully accepted.

     

    Thanks.

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    JotForm Support

    Answered by EltonCris on August 27, 2013 at 11:01 AM

    @SleepClinicServices

    You can actually download your form submissions to excel or CSV format. This will served as your backup and would allow you to view the file locally even without internet. Isn't this enough to fulfill your needs? How to Download Form Submissions to Excel/CSV/PDF

    We will also release an Android App soon. So far while testing it's beta, I can access the downloaded form submissions data even if internet is offline while my login is active. I couldn't say exactly when this will be rolled out but we can notify you via this thread.

    Thanks!

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    Answered by SleepClinicServices on August 27, 2013 at 08:34 PM

    Brilliant.  Can't wait for the android app.  Thanks and keep up the great work.

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    Answered by khrisell on August 27, 2013 at 09:18 PM

    Hello,

    In behalf of Gori-Mathew and EltonCris, you are most welcome! :)

    We are glad to be any help with your JotForm needs. 

    Feel free to contact us anytime if you need any assistance.

    Thank you. :)

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    Answered by meetmichelle on October 04, 2013 at 08:13 PM

    Is there going to be an iPad app developed for an offline form?

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    JotForm Support

    Answered by Tasha on October 04, 2013 at 09:32 PM

    @meetmichelle

    Can you please start a new thread for your questions? That way we will be able to track your issue separately. 

    Thanks!