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Problems with email notifications, wrong layoutAsked by BVTours on August 27, 2013 at 11:15 AM
Is there a way I can format my forms, where I am not only getting the answers to my questions but the form itself with the answers included.
When I submit a form to a client, I only see the clients response. Is there a way I can change setting to see the completed form in its entirety? I want the questions AND answers to my questions sent to me when a client complete their inquiries. I have one form that is like that, but the others are not.
Could you try by deleting your actual email notification and creating a new one?
Select "Setup & Embed" tab from your form builder.
1 - Click on "Email Alerts" icon
2 - Select your email notification, then click on "Delete Email" at the left-bottom of the windows
once you deleted the actual notification, please click on "Email Alerts" again, then "Add New Email", then follow the notification wizard.
make a test submission to see if the email alerts is working fine again with the new configured email notification
hope it helps
please let us know if you need further assistance