What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by ERSRelay on May 17, 2011 at 06:58 PM

    I wish to complain because your system thinks we have received 143 submissions this week but we don't. What is going on and we can't get the forms to work. 

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    JotForm Support

    Answered by mliz on May 18, 2011 at 06:59 AM


    There was a reported problem with the translated pages, this has already been sorted
    out and updating forms should be working fine by now.

    The submissions counter has been fixed as well.

    Sorry for the inconvenience.