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Richard_CreerAsked on October 1, 2020 at 10:05 AM
Hi Support team,
I have been advised to attach a screenshot of the issue I discussed previously.
When I view my submissions on my forms page... I want to download the PDF I am currently viewing (candidate number 1), instead of bringing up this PDF, it will generate another candidate listed below (e.g. candidate 2).
I assumed that when I click on the download PDF button in the top left hand corner, it would generate that specific PDF so that I could then download it?
I therefore have to flick through the documents to find the one I was just viewing to download.
Please let me know if I am mistaken.
Kind regards,
Abbie
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Amjad_AReplied on October 1, 2020 at 12:44 PM
Hi Abbie,
Thanks for reaching out to us,
I have gone ahead and downloaded submissions as PDF from your submission page, however, I have downloaded the submissions successfully. If you have issues while downloading the submission as PDF, you may follow the below guide:
https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF
Let us know if you need any further assistance