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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    My form is not working for everyone on facebook

    Asked by greatfruits on August 27, 2013 at 03:43 PM

    Hi!

    I made competition for my klient on https://www.facebook.com/PrzyFilizance/app_190322544333196

    But i have received that not every user can see the form properly. Some of them can only see the image, tekst but no form. Why is that? What i can do? What users can do?

     

    Best regards

    Krzysztof Baranowski

    Page URL:
    https://www.facebook.com/PrzyFilizance/app_190322544333196

    www
  • Profile Image

    Answered by pinoytech on August 27, 2013 at 05:22 PM

    Hi,

    Your form seems to be working fine on my end upon checking. Maybe the reason why some of your clients/user didn't see your form, they forgot to Login into their Facebook account. Upon checking, it needs me to login first to my Facebook account then like your facebook page where your form embedded in order for your form visible/shows. Please take a look at this video: http://www.screencast.com/t/sA5SEAmgrWZO

    If you need further assistance, please let us know.

    Thank you!