Information missing in Pipedrive integration.

  • Profile Image
    igorlamr
    Asked on October 01, 2020 at 11:18 PM

    Im trying to link my pipedrive with jotform...

    Name, surname and telephone went well

    but i have some created fields on the deal and when i choose to connect, even tough there say its connected the pipedrive doesnt show me this information when done with the forms



    This is a re-post of a comment on How to integrate JotForm with Pipedrive

  • Profile Image
    Kenneth_C
    Answered on October 02, 2020 at 02:22 AM

    Thank you for reaching support,

    I cloned and tested the form: https://form.jotform.com/202736803780053 and it seemed to work as expected with Pipedrive.

    Here is a screencast of the Pipedrive result:

    1601619617_5f76c6a1dda5f_test test - Dea

    Can you please tell us what are the missing data on the integration?

    In the meantime here is the guide: https://www.jotform.com/help/580-How-to-integrate-JotForm-with-Pipedrive

    Also, I will clear your form cache so please disconnect/remove Pipedrive and re-integrate it back to the form again.

    Awaiting your response.

    Best.