Photos not uploading from JotForm to DropBox

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    Asked on August 28, 2013 at 12:13 AM

    I just integrated my JotForm to my DropBox for single photo upload per form - so it should not be a "number" issue. None of the test submissions uploaded the photo to my DropBox - only the form itself.  A little help would be appreciated.  Thanks.

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    Answered on August 28, 2013 at 12:37 AM

    Good evening, kindly remove the Dropbox integration and recreate it. Then try the file upload once more to check if this corrects that behavior. Do try this first, if the issue persists feel free to contact us to provide you with further assistance.

    Related Dropbox Integration Article:

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    Answered on August 28, 2013 at 01:46 AM


    For some reason, your response came out empty. Can you please post it again using this link?

    Thank you!

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    Answered on August 28, 2013 at 01:50 AM

    Thanks!  I’ll give it a go.

    I followed your instruction and as well, changed the pictutre file size allowance settings.  It worked!
    Thanks so much!