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    If I get 10 responses on day 1 and I download them to fulfill offlin

    Asked by Julian Mills on May 18, 2011 at 06:28 AM

    If I get 10 responses on day 1 and I download them to fulfill offline. The next day I get 20 new responses. When I go to download these, do I obtain the new responses ie 20 or do I download a complete file of 30 from the two days.


     


    Ideally what I need is that once I download the data then it is wiped clean and starts to fill with new data.  Can you please advise.


     


    Cheers


    Julian Mills


    julian@julianmills.co.uk

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    JotForm Support

    Answered by NeilVicente on May 18, 2011 at 07:32 AM

    Hi,

    To answer your question, you will download a file of 30 responses from the two days. Downloading the data to your computer will not automatically delete the copy in our server. You would have to manually delete the data in your submissions page.

    That is how it worked ever since and I do not think it will be changed at all.  This is made in order to prevent loss of data. For example, when something goes wrong while downloading the file, it is always better to have a backup remain in the database.

    I hope this post answers your question. Feel free to contact us again if there's anything else you'd like to ask.


    Neil