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    Email Notifications not matching my Form

    Asked by bodybuddies on August 28, 2013 at 03:11 PM

    The email responses I get in my notifications are not matching up with my form. They are still matching the template I used.

    See how the questions are not the questions on my form?? This was copy and pasted from the email notificaiton.

    Question Answer 
    What do you currently think about the KMCC Sports Lounge? My greatest triumph was being able to plan and schedule my workout so they could be done in the morning! I felt really good about being able to plan and accomplish! :) 
    How often have you eaten at the KMCC Sports Lounge? 
    What do you think of the food selection currently offered by the KMCC Sports Lounge? 
    How would you rate the value of food to the price? 
    If you could add to the menu what particular food items would you like to see on the menu? 
    How long are you willing to wait for food? 
    If the Sports Lounge is changed into a European Pub would you like to see a German Style Bar? 
    Which is more important for a European Style Pub, the drink selection or food selection? 
    What type of food would you like to see in a European Style Pub? 
    What type of atmosphere would you like to see in a European Style Pub? 
    What other suggestions would you have for a European style Pub? 
    If the KMCC Sports Lounge was converted into a European Style Pub would you be more likely to patronize the facility? 
    We are looking for a new name for a European Style Pub, any suggestions? My greatest triumph was being able to plan and schedule my workout so they could be done in the morning! I felt really good about being able to plan and accomplish! :)

    Page URL:
    http://form.jotform.us/form/32314484026145

    email email notifications style size template name
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    JotForm Support

    Answered by guilledutra on August 28, 2013 at 04:42 PM

    Hi,

    Could you try by deleting your actual email notification and creating a new one?

    Select "Setup & Embed" tab from your form builder.

    1 - Click on "Email Alerts" icon

    2 - Select your email notification, then click on "Delete Email" at the left-bottom of the windows

    once you deleted the actual notification, please click on "Email Alerts" again, then "Add New Email", then follow the notification wizard.

    make a test submission to see if the email alerts is working fine again with the new configured email notification 

    hope it helps

    please let us know if you need further assistance

    thanks