What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    change in price not showing up

    Asked by Bethshalomkc on August 28, 2013 at 03:36 PM

    I had a form working for over a month. The price changed and I went into the form to change the price. However, on the webpage, the price change does not show up. I went back into the form, the prices are correct but show up incorrectly in preview, with the old prices. 

    Can you help me. 

    Page URL:

  • Profile Image

    Answered by pinoytech on August 28, 2013 at 05:32 PM


    I've check your form and I was able to replicate the issue. Can you please try to re-embed your form code into your website if that fixed the issue or not?

    Thank you!

  • Profile Image

    Answered by Bethshalomkc on August 28, 2013 at 05:37 PM

    It didn't change it. When you hit preview, the problem shows in Jotform. What do you mean, re-embed. I copied the code. I pasted into Dreamweaver file. Saved it. Uploaded. Nothing changed. Suggestions? 

  • Profile Image

    Answered by Bethshalomkc on August 28, 2013 at 05:38 PM

    or do I need to save it differently than embed form? 

  • Profile Image

    Answered by Bethshalomkc on August 28, 2013 at 05:51 PM

    OK. I did the I-Frame embed, no change. 

  • Profile Image
    JotForm Support

    Answered by jonathan on August 28, 2013 at 06:58 PM


    From what I have checked in your website http://www.bethshalomkc.org/cbs_forms/hhBabysitting.html , the form is still embedded using its script code


    Use this guide to get the form's Iframe code


    then, remove the current existing form in your website.

    RE-embed again the form, this time using its iframe code.

    Please inform us if you need further assistance doing this.