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    Send email to a second person depending on form entry

    Asked by Choistie on August 29, 2013 at 12:08 AM

    Hi,

    I have set up a condition that states that if you chose option a on the forl it will send an email to manager a and a second email to the administrator. If you choose option b, it will send an email to manager b and the administrator.

     

    However, only the administrator is receiving the emails when I test them (non of the managers are).

     

    Do you have any idea what I am doing wrong? I have attached a screen shot of the conditions I have set up.

     

    Thansk in advance for your help

     

    Cheers

    Christie

    Page URL:
    http://form.jotform.co/form/31528435911857

    Screenshot
    email send email Emails attached
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    JotForm Support

    Answered by EltonCris on August 29, 2013 at 02:35 AM

    Hi Christie,

    Your condition seems to be fine but we'd suggest combining the two emails instead of separating each email. This should work fine. Just combine the two and separate it with a comma.

    Example:

    Another approach is to create another notification for the admin and enter the admin email address there. That works as well.

    Hope this helps. Regards!