What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    All Usernames Already Taken

    Asked by Guy Hollister on August 29, 2013 at 03:10 AM

    I have tried... hundreds, and random usernames... they are all taken.


    Does your service even work ? If so - how can I signup to test it !@?@

  • Profile Image
    JotForm Support

    Answered by ashwin_d on August 29, 2013 at 03:49 AM

    Hello Guy Hollister,

    We have over a million user and it may be possible that those usernames are really taken already. Please let us know a list of usernames which you are okay with and I can try and create a account for you. Will that be a possible solution for you?

    Which browser are you using btw? Google chrome in incognito mode is advisable. Please try it one more time and let us know the results.

    Thank you!

  • Profile Image

    Answered by Guy on August 29, 2013 at 06:43 PM

    Seems there is a bug, I went into incognito... and the first username and every other one I tried worked fine.

    When not in Mac OSX Chrome Incognito Version 29.0.1547.62

    - they all failed.
  • Profile Image

    Answered by Cesar on August 29, 2013 at 08:57 PM

    We are glad to hear that you were able to register properly. We will be looking into the problem you described above to verify if it's an isolated incident or not. Again thank you for your input. 

    And if you do need any further assistance, do let us know. Thank you for using JotForm.