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    Unwanted 0D and 0A code inserted in field input

    Asked by marrese on August 29, 2013 at 04:53 AM

    Hi, we satisfactory use Jotform since 3 years.

    In a complex form we are experiencing unwanted 0D or 0A crt in long field.

    the field is set to 120 size, while max input is 90.

    The form is at this url

    http://www.jotformpro.com/form/20861362220948

    being the field #input_52

    Best regard

    Raffaele Marrese

    Page URL:
    http://www.jotformpro.com/form/20861362220948

    JotForm 0D and 0A Unicode characters unwanted 0D 0A CRLF
  • Profile Image
    JotForm Support

    Answered by abajan on August 29, 2013 at 06:57 AM

    Hi Raffaele

    I believe you're referring to the Carriage Return (0D) and Linefeed (0A) Unicode characters. But is there any reason why you did not want to use the standard Address field (Figure 1) instead of using separate text boxes for the address? If it's a matter of not wanting to display certain inputs of that field, they can be hidden by unchecking the boxes in the Fields tool (Figure 2).


    Figure 1


    Figure 2


    (The "Provincia" dropdown could always be retained as a separate field.)

    Would this solve the problem?

  • Profile Image

    Answered by marrese on August 29, 2013 at 07:54 AM

    Hi,

    thanks for the prompt reply.

    Unfortunately the standard address field cannot be adopted in this time because edited field is mailed to ZOHO Creator application.

    Actually the form works fine, but sometime there are 0D or 0A chars in the string.

    As ZOHO use this string to recall the same form with prepolulated fields, it became apparent that something doesn't work properly.

    Any other suggestion or workaround to avoid the inconvenience?

    Thanks & Best regs

    RM

  • Profile Image
    JotForm Support

    Answered by abajan on August 29, 2013 at 08:22 AM

    I think these characters are being caused when some users hit [Return] (Enter) while entering their address. The best workaround I can currently come up with is to attach a "Hover Text" note to the field asking users not to press that button but use their mouse instead.

     

    Hopefully, my colleagues can devise a better solution.