What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I cancel my subscription?

    Asked by poston on August 29, 2013 at 10:44 AM

    I realize that I will not be able to use this in the future and would like to cancel my subscription.

  • Profile Image

    Answered by EliezerN on August 29, 2013 at 12:03 PM

    Thanks for contacting us.

    In order to cancel your subscription please follow these steps:

    1. Go to the Account page.

    2. Then select Billing from the left side menu and choose the Starter plan.

     

    If you need further assistance about this, please let us know.

    Thanks