What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Data loss after modifying a form

    Asked by bikesatbrighton on April 15, 2010 at 01:54 AM

    The new Jotform looks great and is far quicker to use.

    I have encountered some trouble though. I modified an existing form and replaced free text fields with quick form (full name, Phone etc). I can no longer see the submission details for the previous free text fields. How can I get the previous free text field results to be shown in the report??

    Alternatively, how do I revert back to a previous version of my form??

    Thanks and regards

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    JotForm Founder

    Answered by aytekin on April 15, 2010 at 03:07 AM
    We might be able to re-migrate your form if you would like but your recent changes and submissions might be lost.

    Another solution would be to use the old version to download your data.
    http://v2.jotform.com

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    Answered by bikesatbrighton on April 15, 2010 at 03:14 AM
    Thanks - I will download from V2 and wait for more to come through on V3.

    Thanks for the fast reponse!

    Travis