Data loss after modifying a form

  • Profile Image
    bikesatbrighton
    Asked on April 15, 2010 at 01:54 AM

    The new Jotform looks great and is far quicker to use.

    I have encountered some trouble though. I modified an existing form and replaced free text fields with quick form (full name, Phone etc). I can no longer see the submission details for the previous free text fields. How can I get the previous free text field results to be shown in the report??

    Alternatively, how do I revert back to a previous version of my form??

    Thanks and regards

  • Profile Image
    aytekin
    Answered on April 15, 2010 at 03:07 AM
    We might be able to re-migrate your form if you would like but your recent changes and submissions might be lost.

    Another solution would be to use the old version to download your data.
    http://v2.jotform.com

  • Profile Image
    bikesatbrighton
    Answered on April 15, 2010 at 03:14 AM
    Thanks - I will download from V2 and wait for more to come through on V3.

    Thanks for the fast reponse!

    Travis