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MY ACCOUNT IS WRONGLY DISABLEDAsked by minsk on August 29, 2013 at 04:22 PM
I HAVE UPGRADED FOR PREMIUM SUBSCRIPTION FOR ONE MONTH.
SO WHY DISABLE MY ACCOUNT, FOR CHRIST SAKE?
CHECK MY PURCHASE DETAILS BELOW:
ORDER REFERENCE # 73907368 from 08/28/2013 21:20
JotForm (63462) - Premium Monthly Subscription (1693520)
PLEASE CORRECT THIS ANNOMALY AS I HAVE BEEN BILLED FOR THIS PURCHASE WITH RESPECT TO MY ACCOUNT: MINSK
KINDLY CORRECT THIS MISTAKE AND REACTIVATE MY ACCOUNT AND FORMS.
Same thing happened to me. Have not heard from them yet. Have you?
We have manually upgraded your account to Premium. Sorry for the inconvenience.
@bmccrea - your account is currently set on Premium. Can you provide me the order reference #, please?
This has been taken care of. Thank you.
This has happed to me also today after I upgraded yesterday. Going on 4 hours and no answer.
order #Ref# 74036852
Good day! We request you to please open a separate thread with your inquiry. Start a new thread from here: http://www.jotform.com/answers/answer.php?.