What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I upgraded

    Asked by EgggNest on May 18, 2011 at 11:06 AM

    I upgraded to premium, but when I log in it still says free, I eneted creditcard and got confirmation but I think because i change username to mark@egggnest.com instead of egggnest that was the problem.

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    JotForm Support

    Answered by mliz on May 19, 2011 at 05:19 AM

    Hi Mark,

    Your JotForm account should now be changed to Premium.
    Once you log in you will see the increased limits applicable to premium accounts.

    Thanks for using JotForm.

    Regards,
    Mliz