What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I set up a new website and for some reason every transaction double

    Asked by Wayne Carpenter on May 18, 2011 at 11:28 AM

    I set up a new website and for some reason every transaction double bills.  In my code, I have a $9.00 shipping charge, but they all show $18.00.


     


    Thanks,


    Wayne

    Page URL:
    http://www.magicwindows.org/order-black-magic-window.htm

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    JotForm Support

    Answered by liyam on May 20, 2011 at 06:02 AM

    Hello Wayne,

    I can't find any jotform based forms in the link you provided.  Can you give us the ID or the link of the form?

    Thanks.