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  • Profile Image

    Account: Could you please remove my account on your system

    Asked by wanghua on August 29, 2013 at 09:22 PM
    I reg jotform from google drive ,but I can not login
    when I create jotform form google drive,
    it appear this:

    User already exists, create a new drive integrated form

    initializing google user instance

    row is :array(4) { ["google_id"]=> string(21) "102941895385894425422" ["jotform_username"]=> string(7) "wanghua" ["google_email"]=> string(26) "wanghua@smalltreemedia.com" ["credentials"]=> string(1070) "{"access_token":"ya29.AHES6ZSm80TZcJMlqaRq3UXPOSuae-H85s1H1jDrWS66me4","token_type":"Bearer","expires_in":3600,"id_token":"eyJhbGciOiJSUzI1NiIsImtpZCI6IjExMWNhMTY1N2JkZDQ3YzkyMjk0YzljY2ZmMWFkODJjNTk0YTkwNGIifQ.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.RvqVDLy4-BSBdOMJ6Q9asSOclbF7g08iI5vw4oBNt06VTvXuNlHHvJZeTn29Wwyf-QDcYwdarPxJjnGe4haQdJPEyF-2rt3ZlTPg_8zJ8e7XtmuhRhaaz43zRzVnseHgsuCMf7e6vyzxLNx1Kj7-KBsWBt21nE2CUmcao4g9ZAM","refresh_token":"1\/79gD5o_cW3trKAVTKmELonu_GP124kN1SVuP3rcLof0","created":1377757446}" }
    this is current user :
    object(GoogleUser)#29 (4) { ["googleId"]=> string(21) "102941895385894425422" ["googleEmail"]=> string(26) "wanghua@smalltreemedia.com" ["credentials"]=> string(1070) "{"access_token":"ya29.AHES6ZSm80TZcJMlqaRq3UXPOSuae-H85s1H1jDrWS66me4","token_type":"Bearer","expires_in":3600,"id_token":"eyJhbGciOiJSUzI1NiIsImtpZCI6IjExMWNhMTY1N2JkZDQ3YzkyMjk0YzljY2ZmMWFkODJjNTk0YTkwNGIifQ.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.RvqVDLy4-BSBdOMJ6Q9asSOclbF7g08iI5vw4oBNt06VTvXuNlHHvJZeTn29Wwyf-QDcYwdarPxJjnGe4haQdJPEyF-2rt3ZlTPg_8zJ8e7XtmuhRhaaz43zRzVnseHgsuCMf7e6vyzxLNx1Kj7-KBsWBt21nE2CUmcao4g9ZAM","refresh_token":"1\/79gD5o_cW3trKAVTKmELonu_GP124kN1SVuP3rcLof0","created":1377757446}" ["jotformUsername"]=> string(7) "wanghua" }
    setting credentials
    :string(1070) "{"access_token":"ya29.AHES6ZSm80TZcJMlqaRq3UXPOSuae-H85s1H1jDrWS66me4","token_type":"Bearer","expires_in":3600,"id_token":"eyJhbGciOiJSUzI1NiIsImtpZCI6IjExMWNhMTY1N2JkZDQ3YzkyMjk0YzljY2ZmMWFkODJjNTk0YTkwNGIifQ.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.RvqVDLy4-BSBdOMJ6Q9asSOclbF7g08iI5vw4oBNt06VTvXuNlHHvJZeTn29Wwyf-QDcYwdarPxJjnGe4haQdJPEyF-2rt3ZlTPg_8zJ8e7XtmuhRhaaz43zRzVnseHgsuCMf7e6vyzxLNx1Kj7-KBsWBt21nE2CUmcao4g9ZAM","refresh_token":"1\/79gD5o_cW3trKAVTKmELonu_GP124kN1SVuP3rcLof0","created":1377757446}"

    and I can not login from jotform website

    my account JotForm create integrated div Delete Account Account Deletion
  • Profile Image

    Answered by jedcadorna on August 29, 2013 at 09:35 PM

    Hi wanghua,

    As per your request we successfully deleted your account, Please let us know if you have any further questions. You are free to register your account anytime if you wish to.

    Again in of behalf Jotform we would like to thank you for using Jotform.

    You may have a wonderful day ahead.

    Thanks,

    Jed 

  • Profile Image

    Answered by wanghua on August 29, 2013 at 09:50 PM
    login still error form google drive
    User already exists, create a new drive integrated form
    initializing google user instance
    row is :array(4) { ["google_id"]=> string(21) "102941895385894425422"
    ["jotform_username"]=> string(7) "wanghua" ["google_email"]=> string(26) "
    wanghua@smalltreemedia.com" ["credentials"]=> string(1070)
    "{"access_token":"ya29.
    AHES6ZSm80TZcJMlqaRq3UXPOSuae-H85s1H1jDrWS66me4","token_type":"Bearer","expires_in":3600,"id_token":"eyJhbGciOiJSUzI1NiIsImtpZCI6IjExMWNhMTY1N2JkZDQ3YzkyMjk0YzljY2ZmMWFkODJjNTk0YTkwNGIifQ.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.RvqVDLy4-BSBdOMJ6Q9asSOclbF7g08iI5vw4oBNt06VTvXuNlHHvJZeTn29Wwyf-QDcYwdarPxJjnGe4haQdJPEyF-2rt3ZlTPg_8zJ8e7XtmuhRhaaz43zRzVnseHgsuCMf7e6vyzxLNx1Kj7-KBsWBt21nE2CUmcao4g9ZAM","refresh_token":"1\/79gD5o_cW3trKAVTKmELonu_GP124kN1SVuP3rcLof0","created":1377757446}"
    }
    2013/8/30 JotForm Support Forum
  • Profile Image

    Answered by jedcadorna on August 29, 2013 at 10:10 PM

    Hi Wanghua,

    I don't see any form that is integrated to google driver into one of your jotforms. Can you please send us some screenshot on where you get this error message?

    Thanks,

    Jed

  • Profile Image

    Answered by wanghua on August 29, 2013 at 10:21 PM

  • Profile Image

    Answered by jedcadorna on August 29, 2013 at 10:25 PM

    Hello,

    Image is not showing. can you please reattach the image.

    image broken

    Thanks,

    Jed