Securing Forms Via SSL

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    Asked on May 18, 2011 at 12:19 PM


    I joined Jotform partially due to the security feature, SSL encryption. I need to make sure I am using it correctly and understand the benefits. My page with the form is:

    When installing the form, via dreamweaver, I checked the SSL box at the top of the pop-up. From there, I chose DW, copied the code, etc.


    My expectation is that when a customer fills it out, their information will be encrypted as it leaves my page, on way to jotform.


    Am I correct on this?


    Also, is using the DW code, the best way to implement Jotforms or is using iFrames or other options more beneficial?



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    Answered on May 18, 2011 at 08:58 PM

    Hi Rob,

    You are correct when the SSL is enabled the data submitted via the form
    will be transmitted via the secure socket layer.

    We use a 256-bit Godaddy SSL Certificate. Here is what they say about the security in their FAQ:

    What Is the Encryption Strength of Your SSL Certificates?

    All of our SSL certificates support high-grade 256-bit encryption.

    The actual encryption strength on a secure connection using a digital certificate is determined by the level of encryption supported by the user's browser and the server that the website resides on. For example, the combination of a Firefox browser and an Apache Web server normally enables up to 256-bit AES encryption with our SSL certificates. This means that depending on the Web browser and Web server that combine to establish the secure connection through one of our SSL certificates, the encryption strength of the secure connection may be 40, 56, 128, or 256 bit.

    If you are using Dreamweaver to develop your site then the DW embed code would
    suit your needs. iFrame is used if there are several javascripts code included in
    the page to avoid conflicts with the form.
    However iFrame version has a downside: Every time you change your form, you must update
    the form code on your site. Since the height of the form needs to be hard-coded, the form
    size will change and the iframe height will need to be updated.


    Hope this helps.


  • Profile Image
    Answered on May 18, 2011 at 10:53 PM

    When using DW code and I make a change at on my form, don't I still need to redo the code and repaste into my page, via dreamweaver?

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    Answered on May 19, 2011 at 08:07 PM

    Hi heartfelt,

    It depends on which embed code you used.

    You do not need to repaste the code after making changes in your account if you are using any of the following types of embed codes: Embed, Iframe

    For the following types, you do not need to repaste the code if you did not change the way it appears in your form (i.e. properties like height, width, color of button/window): Lightbox, Feedback, Pop-up 

    You need to repaste the embed code if you have used the following: Source, Dreamweaver (your chosen embed code option)

    We hope you find this information useful. Please let us know if we can be of further assistance. Thank you for using JotForm!