What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    If I downgrade to free plan do I keep the data uploaded via the form?

    Asked by lucasamaral on August 30, 2013 at 09:54 AM

    I have the Economy plan and some people have uploaded files to my account using the form.

    I would like to know if the data uploaded will still be available for access if I downgrade to the Free plan.

     

    Thanks!

    uploaded files thanks my account
  • Profile Image
    JotForm Support

    Answered by guilledutra on August 30, 2013 at 10:49 AM

    Hi,

    Indeed, your uploaded data files will remain at your account, just take into account that your upload disk space will be 100MB instead of the 100GB of the Economy Plan, however I can see that your upload total upladed data is 20MB so you have 80MB left.

    Hope it helps

    please let us know if you need further assistance

    thanks

  • Profile Image

    Answered by gcanale on August 30, 2013 at 11:49 AM

    what happens if i have 10 GB used? im going to loose info?

  • Profile Image

    Answered by EliezerN on August 30, 2013 at 01:41 PM

    @gcanale

    Your question will be gladly answered, however, first we would appreciate if you open your own thread to post your question so that we can give you the proper assistance and avoid any confusion.

    Thanks for your comprehension.