Can I invite an existing account as a sub-user on a paid account?

  • Profile Image
    jrittenhouse
    Asked on August 30, 2013 at 10:05 AM

    If I upgrade to a paid account, can I invite a co-worked who also has an accont to join so his forms come with him? or would he need to make a new account and set up all of his forms again?

     

    thanks,

    Josh

  • Profile Image
    guilledutra
    Answered on August 30, 2013 at 11:07 AM

    Hi,

    there is no need to make a new account to share with your forms, you can share your form with an existing user, just use the same email address that the user used to create his JotForm account. Once you shared your form with the user, she/he will see an "Shared with you" section under "My Forms"  page. 

    Hope it helps

    please let us know if you need further assistance

    thanks

  • Profile Image
    jrittenhouse
    Answered on August 30, 2013 at 11:10 AM

    but what if we want HIS forms tied into our paid account?

  • Profile Image
    guilledutra
    Answered on August 30, 2013 at 11:47 AM

    in that case, the forms shared with you will keep its owner's type of account conditions (submissions limit, and disk space limit).  When you share a form, you are giving  the user permission to edit forms and view submission, but the user will not inherit the master account conditions.

    please let us know if you need further assistance

    thanks

  • Profile Image
    jrittenhouse
    Answered on August 30, 2013 at 12:11 PM

    so there's way to to transfer those forms once we upgrate one of our accounts?

  • Profile Image
    guilledutra
    Answered on August 30, 2013 at 12:36 PM

    Yes you will be able to share/transfer forms between accounts. It is independent from the account's  type of plan.