What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I invite an existing account as a sub-user on a paid account?

    Asked by jrittenhouse on August 30, 2013 at 10:05 AM

    If I upgrade to a paid account, can I invite a co-worked who also has an accont to join so his forms come with him? or would he need to make a new account and set up all of his forms again?

     

    thanks,

    Josh

    paid account sub-user thanks
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    JotForm Support

    Answered by guilledutra on August 30, 2013 at 11:07 AM

    Hi,

    there is no need to make a new account to share with your forms, you can share your form with an existing user, just use the same email address that the user used to create his JotForm account. Once you shared your form with the user, she/he will see an "Shared with you" section under "My Forms"  page. 

    Hope it helps

    please let us know if you need further assistance

    thanks

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    Answered by jrittenhouse on August 30, 2013 at 11:10 AM

    but what if we want HIS forms tied into our paid account?

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    JotForm Support

    Answered by guilledutra on August 30, 2013 at 11:47 AM

    in that case, the forms shared with you will keep its owner's type of account conditions (submissions limit, and disk space limit).  When you share a form, you are giving  the user permission to edit forms and view submission, but the user will not inherit the master account conditions.

    please let us know if you need further assistance

    thanks

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    Answered by jrittenhouse on August 30, 2013 at 12:11 PM

    so there's way to to transfer those forms once we upgrate one of our accounts?

  • Profile Image
    JotForm Support

    Answered by guilledutra on August 30, 2013 at 12:36 PM

    Yes you will be able to share/transfer forms between accounts. It is independent from the account's  type of plan.