How to get subtotals for multiple sections of my order form and to get a grand total number

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    Asked on August 30, 2013 at 12:00 PM


    Please see this JOT form that I cloned, I have just changed it slight to include breakfast etc.

    I wanted to be able to create another section called Lunch and another section called Dinner. So that these other 2 sections, will have their own totals just the way the breakfast section does.  I was also hoping that I can have a grand total section and a confirmation that they are okay with the grand total before submitting the order.  

    I hope you can you assist?  If there is an existing form that I can clone, I would appreciate if you could let me know as well.

    I wanted to mention that I tried making a copy of the "Breakfast" part of this form and pasting it so that I can then change the name to lunch or dinner, but it won't let me duplicate it.  


    Thank you

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    Answered on August 30, 2013 at 06:55 PM


    Good day! Unfortunately, there is no way you can add another Payment Tools in one form and/or duplicate a payment field. The only way you can do that is to categorized your options, you can do this by adding the product items in order. Please follow instructions from this guide:

    How to Have Sub-Category or Sub-Labels on an Order Form

    Also, there's no way you can show a sub-total per category. Sub-total can only be per item and will show if you add a special pricing options for your Quantity Properties. Please check this guide:

    How To Add Options In The Payment Form

    Let us know if you need any further assistance implementing this to your form. 


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    Answered on August 30, 2013 at 07:12 PM

    Thanks, I'll try the sub-labels now.

    In the meantime, the second part of my question- is there a way for the user to be asked to confirm they are fine with the total before the final submission of the menu.  E.g. if the user clicks submit.  Then, they get "Your order total is:......" And there is an option for OK or Go Back.


    Thank you!

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    Answered on August 30, 2013 at 08:05 PM

    As for the second part of your question, unfortunately at this time that feature is currently unavailable. But there are a few workarounds you may find useful to look through:

    Confirmation Page Workaround: This basically uses the Thank You page to confirm data and allow you to edit it if neccesar. The issue with this is that i'll end up sending 2 copies of the email once it's submitted.

    Update Link: This will alow the user to edit the form after it has been submittied.

    Do contact us if you need further support. Thank you for using JotForm.  

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    Answered on August 31, 2013 at 12:10 AM


    Thank you for your responses, I have managed to implement the sub-categories and the confirmation workaround.

    I noticed 2 things that I need your assistance with.  When I pick a different quanity order than 1, e.g. for the menu item "Tilapia", I picked 9 quantity- it does not add up price * 9 in the total, it only reflects X1 quantity. Is there anything I am doing wrong?


    Also, when the order entries have been reviewed and sent, how can I make it go to a Jot Form page that would just say "Thank you, your order has been received" instead of having to go to the link?



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    Answered on August 31, 2013 at 03:13 AM


    Glad to hear you've managed to add it yourself.

    The problem was you're using custom property without special pricing, this doesn't update the total unless you add special pricing in each of the quantity numbers. Anyway, replace your current quantity with a "Quantity Property" instead, that should fixed it. I've edited the Tilapia product quantity as an example, kindly check that in your form.

    Here's how, just delete your existing quantity and do the following:

    Regarding on the thank you page, you can use Custom Thank you Message. Here's a guide: How to Setup Thank You Page for a Form

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    Answered on August 31, 2013 at 08:54 AM

    Thanks EltonCris for making that change for me.  I have replicated it for the other items and the quantities and prices are updating okay.

    I am not sure if I explained the problem I was having properly with the Thank you page.

    Cesar was kind enough to give me a Confirmation page Workaround which I followed.

    So, first, the user clicks on "Submit Order" button when they input all the things they want to order.

    Then it takes them to the confirmation page where they review their order and if it's fine, they click on the Send button. I had to click on the Custom Thank you page in order to get the Confirmation page workaround to work.  So, I am not sure where I should go from here so that when they click on the "Send" button, instead of taking them to the, I want it to take them to a Jot Form page that will say "Your Order has been received. Enjoy!"  If I click on the Custom Thank you page, isn't it going to erase everything I did prior?

    I cloned the form and I am now working on the clone, here is a new link:


    As always, thanks.


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    Answered on August 31, 2013 at 12:56 PM

    Hi pepjf,

    Unfortunately, what you want to achive on your thank you page is not possible.

    If you need further assistance, please let us know.

    Thank you!

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    Answered on August 31, 2013 at 01:09 PM

    Okay, thank you.