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  • Profile Image

    Page Break Next button is not working correctly

    Asked by keystonescienceschool on August 30, 2013 at 01:53 PM

    Myself as well as parents are having trouble with the site.  Once the first page is filled out and we click next it doesn;t take us to the next page.  I still have space available (so far a total of 87 forms have been submitted), so was curious if you could help me troubleshoot this.

    Thanks,

    Annie

    Amarkuson@keystonescienceschool.org

    Page URL:
    http://form.jotform.us/form/32176421839154

    next site thanks
  • Profile Image

    Answered by EliezerN on August 30, 2013 at 03:07 PM

    Thanks for contacting us.

    I have tested your form and I wasn't able to reproduce the issue, see this video of my test: 

    https://shots.jotform.com/eliezer/Screen%20Captures/testing_a_form.swf

    So I can determine that you have the form embeded to a webpage already, and the form script is getting in conflict with some script of your website. The best solution for this kind of issues is to embed the form to the webpage using the iFrame code. Please re-embede it and refer this guide to know about Getting the Form iFrame Code.

    If the issue still persists, don't hesitate to contact us.

    Thanks