What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have a form with mandatory fields but I get blank forms. How do I solve that?

    Asked by resco7 on May 18, 2011 at 02:49 PM

    Mi form is the one called. Quioero Aprender ingles.

    Page URL:
    www.aprendizaje-digital.com/contacto

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    JotForm Support

    Answered by abajan on May 18, 2011 at 09:53 PM

    Hi resco

    This problem is usually resolved by embedding the form via an iFrame (load form > Setup & Embed > Embed Form > iFrame). Please try that method instead of the current one and let us know how it worked:

    Thanks.

    ~ Wayne

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    Answered by resco7 on May 20, 2011 at 10:12 PM

    Thank you!!! It seems it worked. No more blank forms.

    Ronnie.

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    JotForm Support

    Answered by abajan on May 20, 2011 at 10:15 PM

    Always glad to assist users where we can, Ronnie. :)

    Should you experience further issues with our forms, please be sure to let us know.

    ~ Wayne

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    Answered by resco7 on June 06, 2011 at 04:40 PM

    Today I got two blank submissions again. I have not changed the form. Can you help me? 

    Thank you.

     

    Ronnie.

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    JotForm Support

    Answered by abajan on June 06, 2011 at 08:55 PM

    Hi again Ronnie

    Are the forms totally blank or are just some of the mandatory fields not filled. The reason I ask this is because it is possible to just enter a space in some types of required fields and still have the form submitted successfully. You can test what I'm saying with this form. Enter just a space in the First Name and Last Name text boxes and in the text area and try to submit the form. It will be submitted because the spaces would have been counted as characters.

    Now clone the form and replace the phoney recipient email address in the notification with your own, make a test submission with just spaces and you will see a blank submission.

    I myself have had a few instances of submissions showing up in my inbox without required fields filled and I realized that those submissions were probably from spammers who knew about this trick.

    Please keep us posted on if you continue to get lots of blank submissions.


    ~ Wayne