What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can't get into my account

    Asked by Barbara Riedel-O'Leary on August 30, 2013 at 03:23 PM

    Never received user name password info.

    Want to fix form on website

    Page URL:

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    JotForm Support

    Answered by guilledutra on August 30, 2013 at 06:32 PM


    do you still having problems to login?  could you try by following the (Forgot Password?) procedure from http://support.jotform.com/login using your email address (barbriedel@kc.rr.com), also could you check your spam folder if you don't see the email at your mail inbox.

    Hope it helps

    please let us know if you need further assistance


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    Answered by metropet on August 31, 2013 at 03:46 PM
    Jot form will not work on website. Fill it ou properly. Then get message it
    is filled out improperly. Website http://www.metropetmag.com
    See screenshots.
    Barbara Riedel
    ROI Marketing Services
    816-942-1600 Office
    913.387.4313 Fax
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    Answered by jedcadorna on August 31, 2013 at 06:15 PM


    Kindly refer to this thread with regards to your second question to avoid confusion and to better assist you with your concern. http://support.jotform.com/answers/262789