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    Survey form integration with google drive error

    Asked by lakshank on August 30, 2013 at 05:27 PM

    I created a survey form and integrated with google drive for direct submission to google drive. The authentication was successful and I am able to see the folder it created. I did test submissions and noticed the submission showing up as error in google drive. Also I tried to access my submissions on jotform and it has no info on my submission

     

    Can you please help assist with the error.

    Page URL:
    https://secure.jotform.co/form/32416092819860

    Screenshot
    survey survey form Submissions JotForm
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    JotForm Support

    Answered by Tasha on August 30, 2013 at 07:03 PM

    Hi,

    I did a sample submission on your form and I was able to see the submission in your account (please see the screen capture below). Can you also check your Google drive account and let us know if you see the submission there as I am unable to check your Google drive account?

     

    As I am unable to replicate the issue you are having can you please let us know if the form is embedded on a web page by providing the url to your web page. Once we receive the requested information we will be able to look into the issue some more.

    Thanks!

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    Answered by lakshank on September 03, 2013 at 12:51 PM
    Thank you for fixing the integration issue. I am able to view the submission on google drive.
    Thanks much for the great work.
    Best,
    Lakshmi Shankar