What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I Want to Downgrade to Premium Pricing Plan?

    Asked by burtdesigns15k on August 31, 2013 at 03:41 PM

    I want to downgrade to the premium pricing plan: $9.95 one but I keep getting an error message, can you downgrade my account?

    pricing plan message my account
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    Answered by jedcadorna on August 31, 2013 at 03:58 PM

    I've checked your account and it shows that it has been downgraded to Premium already. I think there was just an error with the browser when you downgraded your plan. Let us know if you have further issue.

    downgrade