What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    what happens if I reach the 10Mb upload limit?

    Asked by aquarium on June 10, 2010 at 07:54 AM

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    JotForm Founder

    Answered by aytekin on June 10, 2010 at 08:38 AM
    Your forms will stop working until you upgrade or delete submissions that contain uploaded files.
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    Answered by aquarium on June 10, 2010 at 08:42 AM


    is it only uploaded files that contribute to the 10Mb limit, or does a submitted form eat through the 10Mb limit to?

     

    Also, does the system automatically purge the submitted forms on a monthly basis (as it only allows 100 such submissions?)

     

    Two questions I know; sorry! (And thanks, Aytekin)

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    JotForm Founder

    Answered by aytekin on June 11, 2010 at 02:03 AM
    1. Yes, only uploaded files are counted.

    2. No, the system does not purge any data.