What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My jot forms are coming through blank

    Asked by VolunteerWalthamAbbey on September 01, 2013 at 07:47 AM

     

    jotform.com

     

    Question

    Answer

     

     

    No virus found in this message.
    Checked by AVG - www.avg.com
    Version: 2013.0.3392 / Virus Database: 3222/6627 - Release Date: 08/31/13

    http://form.jotformeu.com/form/32433279114349

     

    Page URL:
    http://form.jotformeu.com/form/32433279114349

    JotForm style size height
  • Profile Image

    Answered by jedcadorna on September 01, 2013 at 08:44 AM

    Hi, 

    Can you check if you are still receiving blank notification. I tried to send you a test mail notification.

     

    Thanks!

  • Profile Image

    Answered by VolunteerWalthamAbbey on September 09, 2013 at 09:32 AM

    Hi There these are still coming through blank

  • Profile Image
    JotForm Support

    Answered by Welvin on September 09, 2013 at 11:27 AM

    Hi,

    Good day! The best solution to fix this is to re-create your form notification. 

    First Step: Delete your current notification by following this guide: How to Delete Notifications/Autoresponder

    Second Step: Re-create your Form Notification by following this guide: Setting Up Email Notifications.

    We can also do this for you, just please let us know or give us authorization to do so.

    Thanks