My jot forms are coming through blank

  • VolunteerWalthamAbbey
    Answered on September 01, 2013 07:47 AM


    jotform Screenshot 10






    No virus found in this message.
    Checked by AVG -
    Version: 2013.0.3392 / Virus Database: 3222/6627 - Release Date: 08/31/13


  • jedcadorna
    Answered on September 01, 2013 08:44 AM


    Can you check if you are still receiving blank notification. I tried to send you a test mail notification.



  • VolunteerWalthamAbbey
    Answered on September 09, 2013 09:32 AM

    Hi There these are still coming through blank

  • Welvin Support Team Lead
    Answered on September 09, 2013 11:27 AM


    Good day! The best solution to fix this is to re-create your form notification. 

    First Step: Delete your current notification by following this guide: How to Delete Notifications/Autoresponder

    Second Step: Re-create your Form Notification by following this guide: Setting Up Email Notifications.

    We can also do this for you, just please let us know or give us authorization to do so.