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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    credit card payment is not working

    Asked by heron on September 02, 2013 at 01:36 AM


    When people submint a form using paypal everything works, when they pay with credit card the form is not working. 


    I need help to solve this issue.




    Page URL:

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    Answered by jeanettebmz on September 02, 2013 at 11:17 AM

    I checked your form,and I can see you have integrated it with Paypal Pro.

    However, when I go to your page the form takes forever to load.  I checked the source code and I can see Jotform anywhere script along with it.

    If the error occurs while on your page I would recommend you to delete the current code, and embed the form using the iFrame version

    Also, double check if this happen on its stand alone version