What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to disable scroll bar in lightbox?

    Asked by sheason on September 02, 2013 at 02:12 AM

    There is no scroll bar in Firefox which what I want but in IE and Chrome there is a scroll bar? how can we remove it?

     

    Click start or request invite so you will see..

    Page URL:
    http://www.leafsem.com/

    scroll
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    JotForm Support

    Answered by ashwin_d on September 02, 2013 at 05:34 AM

    Hello Sheason,

    You see the scroll bar because of the height and width of your form. You should reduce the width of your form as it has too much of blank space.

    Form width can be changed from your from's tool bar by clicking on the "Form Style" and then changing the "Form Width" property.

    After changing your form's width, please grab the LightBox embed script again and replace the existing code in your website.

    Now you can adjust the height/width of your form by updating the LightBox embed script you just added in your website:

    Increase the height to 530-540 and that should remove the scroll bar.

    Please get back to us if the issue persist.

    Thank you!

  • Profile Image

    Answered by Shelby on September 02, 2013 at 05:55 AM

    Hi I followed your instructions but the scroll is still there.

    See screen shots:

    In firefox it looks perfect: http://puu.sh/4h8ZA.jpg 

    but in IE or Google Chrome there is a scroll bar...

    http://puu.sh/4h92A.jpg

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    JotForm Support

    Answered by ashwin_d on September 02, 2013 at 07:07 AM

    Hello Shelby,

    Please add the following css in your webpage where you have embedded in your form:

    <style type="text/css">

    div.jt-content{

    overflow-x: hidden !important;

    overflow-y: hidden !important;

    </style>

    Injecting it in your form's css will not work and you need to add it in your webpage's code. You can even add it just before your LightBox code.

    Hope this helps.

    Thank you!

  • Profile Image

    Answered by sheason on September 03, 2013 at 05:25 AM

    It works!!!! Thank you so much!!!

  • Profile Image
    JotForm Support

    Answered by ashwin_d on September 03, 2013 at 05:57 AM

    I'm very pleased that I was able to help you.

    Thank you!