What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I cancel an account!

    Asked by Bonitas on September 02, 2013 at 08:16 AM

    Leani Thomson


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    Answered by KadeJM on September 02, 2013 at 09:50 AM

    Do you mean that you wish to cancel your Subscription Plan? I can see that you are currently on a Premium Plan of our Service and if I am understanding you correctly then you wish to cancel this and return to a Free Account. 

    You can Cancel Your Subscription by Following these Instructions:

    (1) Go to the Billing Section in My Account

    (2) Click on the " Free Plan " to downgrade then click " Cancel Subscription ".