What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    probleme formulaire

    Asked by PLISSON on September 02, 2013 at 08:17 AM

    Bonjour,

    j'ai remarqué que mes formulaires etaient désactivés et que mon compte était suspendu!!!

    que se passe t'il???

    urgent

    http://www.olivierplisson.com/Devis.html

    http://www.olivierplisson.com/Signer_le_Livre.html

    Merci

    probleme www
  • Profile Image

    Answered by jedcadorna on September 02, 2013 at 12:34 PM

    Hi,

    I have verified that the reason why your account was autosuspended by our Phishing detector is that some of your forms contains field for "Username".

    Kindly remove the "Username" field otherwise our system will automatically suspend your account again, I have re-activated your account now.

    Thanks,

  • Profile Image

    Answered by madajoto on September 02, 2013 at 01:08 PM

    désolé mais je ne comprends pas bien se que je dois enlever et à quel endroit?

    pouvez-vous détailler s'il vous plaît?

  • Profile Image

    Answered by jedcadorna on September 02, 2013 at 01:28 PM

    Hi,

    Your form contains username which when our auto phishin detector detects your account will be auto suspend, In order to avoid such account suspension kindly avoid using that kind of field.

    form