Notification email is not showing product details.

  • SuzanneBarloon
    Asked on October 13, 2020 at 11:47 PM

    In my jotform, I have 5 different items to purchase in my products. The email notification I get after an order is placed is not telling me which items were ordered.

  • Vick_W Jotform Support
    Replied on October 14, 2020 at 3:00 AM

    Hi Suzanne,

    Can you please specify which form are you referring to exactly? As you have 5 products in multiple forms. Here is how you can find your form URL.

    https://www.jotform.com/help/401-Where-to-Find-My-Form-URL

    Looking forward to your reply.

    Thanks.