What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I cannot see my forms on my JotForm Control panel

    Asked by paginaswebdf on September 02, 2013 at 04:09 PM

    I HAVE PROBLEMS TO ACCESS THE CONTROL PANEL JotForm AND SEE MY FORMS RECEIVED

     

    PLEASE HELP

    Screenshot
    My Forms JotForm
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    Answered by paginaswebdf on September 02, 2013 at 05:03 PM

    Me ayudan? Gracias.

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    Answered by khrisell on September 02, 2013 at 05:10 PM

    Hello,

    We had a problem viewing the submission data last weekend but the issue seems to be now resolved. 
    Upon checking your account, I am able to see the submissions on my end.
    I have cleared your form caches and I highly suggest that you clear your browser cache and cookies.
     If it does not work then kindly let us know so that we could further investigate
    Thank you.
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    Answered by paginaswebdf on September 02, 2013 at 06:29 PM

    limpieza de cache y cookies.
    no sirvio
    es la espera a la solucion al problema
    me pueden enviar formularios del mes de agosto a mi correo -> ventas@paginaswebmexicodf.com

     

    cleaning cache and cookies.
    not served
    is waiting for the solution to the problem
    I can post August forms to my email -> ventas@paginaswebmexicodf.com

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    Answered by paginaswebdf on September 02, 2013 at 06:31 PM

    I can not see my forms
    send me the August to my email
    please thanks


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    JotForm Support

    Answered by guilledutra on September 02, 2013 at 07:09 PM

    Hola

    estoy pudiendo ver  los formularios de su cuenta sin problemas, podría  probar cerrar su sesion de JotForm y volver a entrar, también sería útil probar con otro navegador como por ejemplo Google Chrome.

    Muchas gracias

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    Answered by paginaswebdf on September 02, 2013 at 08:17 PM

    Gracias, solucionado con cambio de navegador

     

    Thanks, solved by changing browser

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    Answered by paginaswebdf on September 04, 2013 at 06:02 PM

    Otra vez
    No se redireccionan los formularios a mi correo
    Ayuda
    Gracias

    Again
    No forms are redirected to my email
    help
    thanks

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    Answered by khrisell on September 04, 2013 at 07:41 PM

    Hola,

     

    ¿Puedo saber la dirección de correo electrónico desde la que usted no está viendo los datos de la presentación?

     

    Porque como he comprobado su cuenta de correo electrónico y el correo electrónico que se establece para su notificación, puedo ver que no está en la lista de rebote.

     

     

     

    Sírvase consultar esta guía:

     

    ¿Ha revisado su carpeta de spam?

     

    Porque, hay casos en que algunos correos electrónicos con contenido similar pueden quedar marcados como spam por los proveedores de servicios de correo electrónico. Si no es así no nos deja amablemente saber.

     

      También, si usted puede proporcionar el título del formulario que se relacionan con la, que sería grande para que pueda reproducir el problema en mi final.

     

    Gracias por utilizar JotFrom usted!

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    Answered by khrisell on September 04, 2013 at 07:42 PM

    Por favor, abrir otro hilo si la investigación es diferente del tema original de este hilo para ayudarle mejor, evitar confusiones y para nosotros para seguir mejor los problemas.

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    Answered by paginaswebdf on September 06, 2013 at 07:12 PM

    JotForm Support

    Answered by khrisell on September 04, 2013 at 07:42 PM

     

    NEW-----> http://www.jotform.com/answers/265281-Problems-with-JotForm#0